Few things frustrate me more than the person who denies that anything is their problem. Someone I called today had call forwarding active. This is the same oiffice that has accidently had forwarding active in the past. So I called on another line to the same office and politely informed them that call forwarding was active. Their reply: "Oh, it shouldn’t be." I know it shouldn’t be! That’s why I just informed you that it was! This happens almost weekly and each time I mention this I get something like "Its not" or "it shouldn’t be". If I could, I’d just go and fix it myself, but since you’re the person in front of that phone it’s your responsibility to just say "thank you for telling me" and dial #3.
Grrr. Jackass.